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P&O Pacific Jewel – I well advise anyone considering booking a cruise to steer well clear of these lot. In recent weeks there have been two massive and serious failures that had the potential to cause serious death or injury to passengers.
Carnival Cruises have spammed me, that was a mistake. More on this later.
I went on a cruise at the end of January on the Pacific Jewel – a P&O ship. The food was fantastic and the crew excellent. They made the mistake of wanting feedback on my return, this is what I wrote.:
All they ever seemed to be able to do was stick their hands in your pocket every time you woke up. The internet access prices is total extortion to say the least.
I offer some advice when going to New Caledonia on a cruise
- Do not buy Francs at all – Australian currency is fully interchangeable there.
- Book a tour on arrival – don’t use the ships tours – they are overpriced to hell.
- Eat on the ship – food there is total crap – no decent food to be found
- If you can only travel and eat then you are in for a cheap holiday. Outside that you are being ripped off.
This morning 19th March 2013 I received an email from Carnival Cruises. The first thing they did was deny ever sending it. Bear in mind I have never had anything to do with Carnival Cruises in my life. I knew immediately they were using the P&O mailing list. The conversation goes something like this in reverse order:
From: xxx@novamagic.com
To: captainscircle <captainscircle@princess.com.au>
Subject: Re: spam [<AD29026>]
and that you fool is why it is spam. I have no membership number. I joined nothing at all. I repeat myself ā dont ever spam me again. And you are senior customer solutions coordinator? Where the hell did they find you? From: captainscircle Sent: Tuesday, March 19, 2013 9:00 AM To: xxx@novamagic.com Subject: Re: spam [<AD29026>] Hello, Based on your email address, I am unable to locate your membership number and therefore remove from our mailing list. Can you please provide your first name, surname and date of birth so I can locate your membership number and action your request. Kind Regards,Heather Seaman Senior Customer Solutions Coordinator – Princess Cruises Carnival Australia 15 Mount Street, North Sydney NSW 2060 For urgent enquiries, please call our Customer Service centre on AU: 13 24 88 or NZ: 0800 780 717 between 7am to 7pm Mon to Fri, and 8am to 4pm Saturday’s (AEDST).
Original Message: dont be a smart arse ā you will end up in court Hello Thank you for contacting Princess Cruises Captain’s Circle Helpdesk. Please advise your Captain’s Circle Membership number so that we can action your request. Kind Regards Heather Seaman Original Message: Carnival PLC – Celebrating 75 years of cruising holidays from Australia |
It goes on:
Me: ” I am on P&O mailing list as I sailed with them sadly.